Frequently Asked Questions (FAQ)

What materials do you use in your jewelry?


All SILVYN jewelry is made with 925 sterling silver and authentic gemstones. We also feature imported pieces from Thailand, Bangkok, Italy, and Turkey—ensuring world-class craftsmanship and premium quality.

Do you offer custom jewelry designs?


Yes! SILVYN provides custom design services. You can request bespoke pieces, select your preferred gemstones, or customize styles to create a unique piece made just for you.

How long does shipping take?

Shipping times depend on your location:

  • Local deliveries: 1-2 business days.
  • Deliveries outside the city: 2-3 business days.
  • We ensure all items are carefully packed to arrive safely.

How can I contact SILVYN for support?


You can reach us anytime via our Contact Us page, email, or social media. We prioritize prompt and helpful responses to ensure your satisfaction.